DATA CONTROLLER

• Company Name: PETREM DISTRIBUCIO, S.A.

• C.I.F. (Tax ID): A17353145

• Postal Address: Av. Vilallonga 61, 17600 Figueres (Girona)

• Contact email regarding data protection: central@petrem.com

PURPOSE OF TREATMENT AND LEGAL BASIS

The personal data provided through the Website will be processed by PETREM for the following purposes and legal bases:

• Management of queries and requests: To handle requests for information made through the contact forms. (Legal basis: Consent of the data subject, Art. 6.1.a GDPR).

• Customer and service management: To manage the business relationship, invoicing, administration, and use of services, loyalty cards, or fuel supply. (Legal basis: Execution of a contract, Art. 6.1.b GDPR).

• Sending commercial communications:

  • For non-customer users: The sending of commercial communications will be based exclusively on the explicit consent of the data subject (Art. 6.1.a GDPR).

  • For existing customers: It is based on legitimate interest (Art. 6.1.f GDPR) or the prior contractual relationship, provided that the communications relate to products or services similar to those initially contracted. In any case, a clear and free option to unsubscribe or object will always be included in every communication.

WITHDRAWAL OF CONSENT

The user has the right to withdraw their consent at any time when the processing of their data is based on consent, especially regarding contact forms or the receipt of commercial communications. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

AUTOMATED DECISIONS AND PROFILING

It is expressly stated that this website does not engage in automated decision-making, nor does it create user profiles with legal or significantly affecting results for the user.

DATA RETENTION PERIOD

Personal data will be stored for specific periods based on the purpose of its processing:

• Queries and requests: For the time necessary to respond to the request and, subsequently, for the applicable legal liability periods.

• Customers, invoicing, and services: For the duration of the contractual relationship and, once finalized, for the applicable legal fiscal, accounting, and contractual limitation periods.

• Commercial communications: Until the user withdraws their consent or objects to receiving them.

• Blocked data: During the legally applicable statute of limitations periods.

DATA RECIPIENTS

The User’s data may be communicated to:

• Linked companies or those forming part of the Petrem Group for internal administrative purposes.

• Public bodies, Judges, and Courts, in the event that a legal obligation to do so exists.

• Technology providers, web hosting, computer maintenance, managers, or other service providers acting as data processors, always under the corresponding data processor contract and strict confidentiality agreements.

If the website uses third-party services (such as Google Analytics, Google Maps, reCAPTCHA, advertising pixels, social media plugins, external forms, or newsletter tools), these services may involve data communications to third parties or international data transfers outside the European Economic Area (EEA), which is duly reflected and detailed in our Cookies Policy.

USER RIGHTS

The data subject may exercise their rights of access, rectification, erasure (right to be forgotten), restriction of processing, objection, and data portability at any time and free of charge.

To exercise these rights, a written communication can be sent to PETREM’s postal address or to the email address central@petrem.com. PETREM may request documentation proving the user’s identity only when it is strictly necessary for verification purposes.

Furthermore, if the user considers that their rights have been violated, they have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) through its official website (www.aepd.es).